Privacy Policy and Terms and Conditions.

At Seasons Design we regard fair and careful handling of customer data as simply part of our whole approach to business: treating customers and visitors to our website with respect.  This privacy policy explains how we handle personal data.  Essentially, we only collect the information detailed below and there are two purposes for which we collect information from our visitors:

What we collect
Through our contact page we may collect your name, telephone number, email address and any other information which you submit in your enquiry.

What we do with the information we gather
This information will be used to deal with any enquiry you have made or to carry out any work we contract to undertake for you.  It will not be passed to any third party unless required by law or if our computing equipment is made available to support services for maintenance or repair, in which case a suitable contract requiring confidentiality will be in place. It will not be kept longer than it is needed to conclude any business between us, however, we may use it for follow up emails relating to our services.

Security
Any personal information provided to us by email or by the contact form will be stored securely.  We take all reasonable and appropriate technical and organisational measures to ensure that your personal information remains secure.  No personal information will be transferred outside the European Economic Area.

How we use cookies
We use Google Analytics to collect and analyse usage data for this website.  This data is generated through the use of cookies, which are stored on users' computers.  The information generated is used to create reports about the use of our website. Google will store this information.  Their privacy policy is available at: http://www.google.com/privacypolicy.html
If you would like information on how to refuse or delete cookies (i.e. prevent Google Analytics from using your browsing behaviour as part of its analysis), or just to find out more about them please visit www.aboutcookies.org .

Links to other websites
This website has links to third party websites.  As we have no control over these we are not responsible for their privacy policies or data protection practices.

Controlling your personal information
You have the right to request details of any of your personal information which we hold.  Before fulfilling such a request we will require proof of identity and may charge up to £10.  If you wish to update any of your information please inform us of any changes.  If we have no contractual agreements you may also instruct us not to contact further, in which case we will destroy any of your personal information which we hold.

If you wish to contact us about any aspect of this privacy policy please email info@seasonsdesign.co.uk.

Terms & Conditions

These terms and conditions, and the regulatory information may be altered and amended at any time without prior notice.
Seasons Design aim to communicate clearly at all times with clients.  Our principal method of contact is written – either by email or letter. 

Prior to appointment, clients will be provided with an agreement outlining services required and charges for those services.  This agreement will consist of a Website Proposal or Search Engine Optimisation (SEO) proposal.

Your acceptance of this agreement and appointment of Seasons Design indicates your acceptance of and acknowledgement of these terms and conditions and the regulatory information as amended.

Design
The client will provide Seasons Design with a design specification detailing the overall look and objective of the site.  Seasons Design will provide a quotation in respect of the work along with a proposed schedule of payment.

Upon receipt of a deposit Seasons Design will provide two design samples for the client to review.  The client will select the sample most suited to their requirements and can ask for alterations until they are satisfied with the design. 

The client will ask Seasons Design to proceed with production of the website.
On completion, a test site will be provided for the client to review the site.  One block of minor changes may be requested by the client. 

If further design changes are required, Seasons Design are happy to oblige but please note that these will be charged at an additional hourly rate.

On completion of the site, full payment becomes due and the website will not be launched onto your domain (or sent to you, if arranging your own hosting) until full payment has been received.

Copyright of all designs, copywriting, ideas and websites remains that of Seasons Design until all monies are fully paid.

Seasons Design will liaise with one nominated Project Leader in respect of each website.  It is the responsibility of the nominated Project Leader to ensure that Seasons Design is supplied with the correct and relevant information to complete the project.  Any failure to provide this information which may result in additional work being undertaken will be charged at standard rates.

Content
It is your responsibility to provide us with the required information about your business. We take no responsibility for errors in content supplied by you for the web site. Any changes thus incurred may be chargeable at standard rates.

Unless specified otherwise, it is your responsibility to provide all necessary text and graphic materials that make up the content of the site. No refund will be made in the event that you fail to provide sufficient content to complete the   site.

All content must be supplied in a suitable digital format unless agreed otherwise beforehand. Images should be supplied as jpeg, gif or Photoshop format. Text should be supplied as a Microsoft Word. Failure to supply material in digital format may result in extra charges being made for processing content for use on your web site. Where the content which is provided is in a form where a significant amount of copywriting is required, a further charge may be made.

You grant permission to Seasons Design to utilise logos and any other company identity for the purposes of creating the website.

You agree to indemnify Seasons Design from any and all claims arising from your negligence or inability to obtain proper copyright permissions for all content supplied.

Images purchased on behalf of a client are strictly for use on their website and may not be used by the client or associated third parties for copying, altering or distributing to individuals or other organisations. Seasons Design is not liable for the misuse of the images.

A design credit with a link to the Seasons Design website will appear on the the client’s website either in text or graphic format. The link will be designed to fit the overall design of the site.

Please allow a minimum of two weeks from submission of web content to Seasons Design for the completion of static sites. Dynamic sites may take longer and this will vary depending on complexity of requirements.

In the event that Seasons Design is unable to complete a website because of lack of text and/or pictures, then text will be added using "lorum ispsum" text and pictures using appropriate library pictures. At this point the website will be considered completed and invoiced accordingly under our standard payment terms. Final text and pictures will be added when these are supplied by the client.

Hosting and Domain Names
Seasons Design will normally arrange hosting for the website and the annual subscription for this will be included in the initial quotation for the design. FTP access details to your website files can be issued on request.

Customers wishing to arrange web hosting and domain names away from Seasons Design can do so at any time. We will however advise you if the arrangements appear to be unsuitable for our requirements. If the website is to be hosted by another web host than us, you agree to grant us access to the web space via FTP.

We will advise clients on selecting domain names and register these for them as requested at current rates, but cannot guarantee a certain name will be available. We reserve the right to make a charge of £100 for any administrative work associated with subsequent hosting or domain name transfers into or out of our facilities. Renewals are made automatically unless we are notified in writing 28 days in advance, but please note we accept no responsibility if a domain fails to be re-registered.

Search Engine Placement
Where Seasons Design undertakes promotion of the website through Search Engine placement no guarantee is given that rankings can be achieved on particular Engines. Resubmission will take place as and when we deem appropriate and may vary in frequency depending on the level of maintenance updates undertaken.

Web Maintenance
For clients with Web site maintenance packages, we will establish if the update falls within the scope of your quoted maintenance agreement, and if not, advise you of the cost of the update. Maintenance is subject to the following conditions: -
Maintenance is defined as modifications to an existing page requiring one man-hour a month or less to implement (sufficient for most minor changes).

Requests for Maintenance must be submitted to us via e-mail. All content must be supplied in digital format. Content not supplied in digital format may result in extra charges being made.

Payment
Invoices will be issued in accordance with payment details as specified within the website proposal. 

We reserve the right to suspend at any time the services provided by us and to post such notice on your website in respect of the non-availability of your website as we deem fit.   

Links
On Seasons Design Site we may from time to time provide links to other web sites that are operated by third parties.  Please note that using such a link means that you are leaving our Site, and we take no responsibility for, and make no representations and give no warranties in respect of, any web sites accessed through any such links from this Site.

Privacy
Seasons Design will not sell, share or hire out your personally identifiable information to anyone. Seasons Design is the sole owner of the information collected on this site. We will only reveal personally identifiable information about you if responding to legal summonses, court orders or other legal processes.

Liability
Our total liability to you in contract or in tort arising in connection with this Contract shall not exceed the total price paid by you. We shall have no liability for loss of profits, business, revenue, goodwill or anticipated savings nor for any other indirect or consequential loss.

Seasons Design accepts no responsibility for web server downtime or interruptions to service caused by circumstances beyond our control.

Seasons Design undertakes no liability whatsoever for the acts or omissions of other providers of telecommunication service or for faults in or failures of their apparatus.

Seasons Design is not in any way liable in contract or otherwise for loss whether direct or indirect or business, revenue or profits, anticipated savings or wasted expenditure, corruption or destruction of data or for any indirect or consequential loss whatsoever.

Indemnity
All services may be used for lawful purposes only. You agree to indemnify and hold Seasons Design harmless from any claims resulting.

You shall indemnify us and keep us indemnified and hold us harmless from and against any breach by you of these terms of business and any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Services and the Server including, without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses), howsoever suffered or incurred by us in consequences of your breach or non-observance of this Agreement.

© Seasons Design 2010. Reproduction of part or all of the contents of any of our web pages is prohibited except to the extent permitted below. These pages may be downloaded onto a hard disk or printed for your personal use provided that you include this copyright notice on each copy and that you make no alterations to any of the pages and do not use any of the pages in any other work or publication in whatever medium stored.